Pet Hermit Crab FAQ

How long will it take for the hermit crabs to arrive after I redeem the certificate?

It’ll take about 2 weeks for your hermit crabs to arrive. To receive our live arrival guarantee, be sure to redeem the certificate when it’s above 40°F or below 85°F

What should I do if I run out of Hermit Crab Food or water treatment solution?

Your local pet shop will have both. You can use a water treatment solution made for fish tanks, used to remove chlorine and neutralize metals.

Do I need a special heat source for my hermit crabs?

Hermit crabs prefer temperatures higher than 70°F. If your home gets very cold at night you might need to provide an external heat source.

How many hermit crabs can I put in my starter habitat?

Your starter habitat is perfect for 2 small-sized hermit crabs. As they grow bigger, you might need to move them into a bigger habitat or tank.

I’ve never kept a hermit crab before, is it difficult?

Keeping hermit crabs with our Hermit Crab Starter Kit is an easy, hassle-free process. We guarantee live arrival of your healthy hermit crabs and include helpful accessories with clear instructions.

Can I order hermit crabs during the winter?

Yes, we ship hermit crabs all year-round. You can order hermit crabs during the winter if the temperature in your area is above 40°F for the next 7 days.