We guarantee live arrival of your animals and plants if the daytime temperature in your area is between 40°F and 85°F. Check your forecast for the next 7 days and ensure that it’s safe for your animals/plants before ordering. You are responsible for checking your forecast.
If the conditions in your area are not favorable for ordering live animals/plants just yet, you can order the kits with a certificate instead. You can easily redeem the certificate later to obtain your animal(s) or plants.
The easiest way to place and pay for an order is to use our shopping cart.
- We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express.
- We don’t accept personal checks.
If you have any questions regarding placing an order or want to know about the status of an order, email us at email@example.com
We ship only within the continental United States. Unfortunately, we don’t offer Expedited Shipping.
We offer a flat-rate shipping of $7.95 on your entire order. If the total cost of items in your order is over $50, you’ll get FREE SHIPPING!
Our products are shipped via USPS within 4 business days. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Pacific Standard Time). If your order comes in after 5:00 PM (Pacific Standard Time) it’ll be processed the next business day.
Mon – Fri
|9 AM - 5 PM||10 AM - 6 PM||11 AM - 7 PM||12 PM - 8 PM|
Sat & Sun
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. Shipments of live animals and plants should not be left unattended.
If you’re ordering for an upcoming event, like a birthday, you can order now and tell us when you want your order to arrive under ‘Order notes’ on the Checkout page. We’ll appropriately time your order for you.
If you have any questions regarding shipping or want to know about the status of an order, email us at firstname.lastname@example.org.